IT INFRASTRUCTURE MANAGEMENT
IT Infrastructure management is key element for today's businesses to be successful. It is very important that dynamic needs of IT infrastructure requirement are aligned with your business needs. For companies to become "Next Generation Business", organizations must deliver on four values: Innovation, Virtualization, Effectiveness and Efficiency.

CLIENT CHALLENGES
• IT Infrastructure spending within budget
• Process transparency in managed services
• Multi sourced IT environment management and integration
• Reduced reliability and Scalability
• Effectively respond to changing infrastructure needs


WHAT QSYNC OFFERS
Qsync's IT infrastructure management services offers and delivers end to end, robust and effective solutions that can help your business align to your IT needs and transform your business operations. We provide you with superior service delivery models which leverages our efficient process framework with optimal shoring, we help you enhance business performance, align technology with business needs, cost effective, reliability and flexibility to achieve long term success. Our wide range of service offering helps you build and manage effective, efficient, reliable and highly available IT infrastructure capable of meeting business needs, our offering is based on assess, build, manage and enhance framework.

QSync's Service offering includes following
• IT Service Desk: Single point contact for entire IT-related issues for our clients. We offer quick turnaround, robust, efficient and quality solutions with effective cost.
• Data Center Management Services: We help design and manage data centers across heterogeneous platforms; we assure quality service with effective cost and faster response time by eliminating uncertainties in your business objectives.
• Enterprise Computing : One stop shop, we build manage and transform you IT needs by providing reliable, efficient and robust solutions enabling your Enterprise to concentrate on core business objectives.
• End user Computing : Our End user computing services offers you a dependable and reliable solution enabling you to concentrate and utilize your valuable time on achieving your business objectives.
• Managed Security Solutions: Our Managed Security Solutions offer wide spectrum of services which enables you meet regulatory standards and data integrity, our security solution operation is build on Assess, Setup, Monitor, Notify and Automate model.
• Storage Management: We offer comprehensive and cost-efficient Storage Management solutions that enable you to meet your storage support and maintenance needs, our storage solution offering provides comprehensive solution in Storage consolidation and optimization through Monitoring and management of storage resources.

KEY DIFFERENTIATOR
• Greater process efficiency and effectiveness, thereby improving business SLAs and overall performance on multi-supplier interoperability.
• Streamlined IT operations like incident and event-handling processes
• Increased responsiveness and better mean-time-to-resolve
• Effective business-IT resource alignment Proven solution frameworks and process assets
• Integration of business processes and applications
• Improved service desk experience via innovative mediums of communication like social networking and blogs in addition to the traditional mediums like calls, emails, and web
• A tailored service delivery model as per your requirement.
• Integrated Helpdesk (Infrastructure and Applications) ​

BUSINESS VALUES
• Increased scalability and flexibility of IT infrastructure to cope with the changing business dynamics
• Better uptime for business services
• Increased remote manageability
• Increased responsiveness of the IT infrastructure
• Increased transparency in service delivery
• Reduced TCO
• Benefits with consolidation and virtualization
• Total Cost of Ownership (TCO) reduction with offshore leverage